FAQ

 

Who will ship my order?

Your order will be shipped by the business who has designed and made the products, or if the stock I held at Walter & May, we may ship directly to our customers.

If you have ordered a number or items, it may be they are from different designers and they will arrive in different parcels.

How long will my order take?

Where possible we shop the delivery time on the product descriptions. Please bear in mind many products are handmade and personalised, so delivery times do vary.

If you require your items for a particular date, please do get in touch via email info@walterandmay.co.uk stating your order number and we will do out utmost to ensure it gets to you on time.

How can I pay for my order?

You can pay via our secure checkout and use either Paypal or a debit or credit card.

How can I change my order details?

If you have made a mistake with your order or need to speak to us, please send an email to info@walterandmay.co.uk stating your order number as soon as possible after placing your order